The Wikipedia Wonder

11th November 2011

The other day I was lucky enough to see Jimmy Wales, founder of Wikipedia, speak in London at the Exact Target Connections Conference. Wales spoke about the power of one and how both content creation Read More

Category: Analytics | Tags: James Bridle, Jimmy Wales, Trends analysis, Wikipedia


Your Email Will Go Grey One Day.

21st October 2011

Email marketing has two very different levels, one will evolve the other will die. SPAM is no longer black and white. Grey mail shows us how emails must continually evolve to provide value to the subscriber. Grey Read More

Category: Targeting | Tags: behavioural, dynamic email content, email marketing, email open rates, email ROI, Gmail Priority Inbox, Gray Mail, Grey Mail, profile data, SmartScreen, SPAM, traffic quality, traffic volume


The hole in the Online Sales doughnut.

2nd October 2011

In brand circles the understanding of pre-sale brand experience goes back to the infancy of advertising where ‘trial and then adoption’ was first understood, but how does this understanding of sales Read More

Category: Analytics | Tags: Behavioural Data, Behavioural Marketing, Campaign Analysis, Channel Analysis, Conversion, Customer Satisfaction, Customer Service, eCommerce, Metrics, Online Sales, Optimisation, Planning and Optimisation, ROI, Web Analytics